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Refund and Returns Policy

We want you to be completely satisfied with your purchase from Cstyl3.com. If you are not fully content with your order, we offer a straightforward and hassle-free return policy to ensure a smooth shopping experience.

  1. Eligibility for Returns: To be eligible for a return, the following conditions must be met:
  • The item must be in its original condition, unworn, and with all original tags and packaging intact.
  • The return request must be initiated within 7 days from the date of delivery.
  1. How to Initiate a Return: To initiate a return, please follow these steps:
  • Contact our customer support team by phone at +2349035930453 or email at info@cstyl3.com.
  • Provide your order number, the reason for the return, and any relevant details.
  1. Return Shipping: Customers are responsible for the return shipping costs unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping method to ensure that the item reaches us safely.

  2. Refund Process: Upon receiving and inspecting the returned item, we will process your refund. Refunds will be issued using the original payment method, and you will receive an email notification once the refund is processed. Please note that it may take a few business days for the refund to reflect in your account.

  3. Exchanges: If you wish to exchange an item for a different size or color, please contact our customer support team. We will assist you with the exchange process, subject to availability.

  4. Non-Returnable Items: The following items are not eligible for return:

  • Items that have been worn, washed, or altered.
  • Earrings and other intimate or hygiene-related items.
  • Customized or personalized items.
  1. Damaged or Defective Items: If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or issue a full refund, including return shipping costs.

  2. Order Cancellations: If you wish to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request, but once the order has been shipped, it cannot be canceled.

  3. Changes to the Return Policy: We reserve the right to update or modify this return policy at any time without prior notice. Please review the policy regularly for any changes.

  4. Contact Us: If you have any questions or need further assistance with the return process, please contact our customer support team at: Phone: +2349035930453 Email: info@cstyl3.com

By making a purchase on Cstyl3.com, you acknowledge and accept our return policy. Thank you for shopping with us, and we look forward to serving you again in the future.

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